Last updated: April 15, 2026
Fish Pond Trading Group ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
We may collect information you voluntarily provide when you:
Register for a membership or purchase a product; subscribe to our email list or newsletter; contact us via email or through our website; participate in the Virtual Trading Floor; enrol in the Pro Trader Development program; or submit an inquiry about our services.
This information may include your name, email address, billing information, and any other details you choose to provide.
When you visit our website, we may automatically collect certain information, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information is collected through cookies and similar tracking technologies.
All payment processing is handled by third-party payment processors (including Whop and Stripe). We do not store your credit card numbers or full payment details on our servers. Please refer to the privacy policies of these processors for information on how they handle your payment data.
We use the information we collect to:
Provide, operate, and maintain our services and products; process transactions and send related information including purchase confirmations; send administrative information such as updates, security alerts, and support messages; respond to your enquiries and provide customer support; provide you with access to purchased content including the Virtual Trading Floor and course materials; improve and personalise your experience on our website; monitor and analyse usage trends to improve our services; and comply with legal obligations.
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, hosting content, or providing services to you. These providers include Whop (membership and payment processing), Vimeo Pro (course video hosting), and email service providers.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our site.
You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.
We may use analytics services such as Google Analytics to collect and analyse usage data. These services may use cookies and other tracking technologies to track and report on website traffic.
Our website may contain links to third-party websites and services, including but not limited to CME Group, ICE, Whop, Vimeo, YouTube, Substack, and social media platforms. We are not responsible for the privacy practices or content of these third-party services. We encourage you to review the privacy policies of any third-party services you access through our website.
We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymise it.
Depending on your jurisdiction, you may have the right to access, correct, update, or request deletion of your personal information. You may also have the right to object to or restrict certain processing of your data.
To exercise any of these rights, please contact us at info@fishpondtradinggroup.com.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Fish Pond Trading Group
Email: info@fishpondtradinggroup.com
Note: This Privacy Policy is provided as a general template and may not cover all legal requirements applicable to your jurisdiction. We recommend consulting with a qualified legal professional to ensure full compliance with applicable privacy laws and regulations.